Double Tap to Zoom

As anyone who tried to order a PlayStation 5 this weekend can attest: it was a mess. Now Sony has apologized for its severely mismanaged preorder system.

Sony took to Twitter to address the preorder disaster and apologize to gamers, writing, "Let’s be honest: PS5 preorders could have been a lot smoother. We truly apologize for that." The company also announced that over the next few days it "we will release more PS5 consoles for preorder – retailers will share more details."

Your Highsnobiety privacy settings have blocked this Twitter post.

On Wednesday, Sony unveiled the PS5’s price and said that preorders would go live “as early as tomorrow.” However, fans were surprised when retailers opened preorders for the PlayStation 5 without any warning a day before they were supposed to.

The sudden unregulated preorder links caused a frenzy amongst potential buyers and in the end, fans were left emptyhanded while resellers got their hands on multiple preorders.

According to Sony's apology, those that missed out should be on the lookout for more preorders "over the next few days," with more units coming at the end of the year.

We Recommend
  • We Love Sony’s New Headphones—Pinky Promise
  • Spider-Man: Across the Spider-Verse Will Blow Your Mind
  • Balenciaga's PlayStation 5 Merch Costs More Than the Console
  • Eight Cheaper Alternatives to the Over-Ear AirPods
  • Next-Level Gifts for Gamers
What To Read Next
  • Allow Nike’s Portal Air Max to Take Us to Another Planet
  • Now This Is a Swanky Samba We Can Get Behind This Fall
  • Moncler’s Dream Alpine Rotation? Cher, Grace Jones, and JENNIE
  • adidas’ Chocolate Retro Sneaker Is an Italian Dessert
  • Andrew Reynolds Turns New Balance Dad Shoes Into a Skater's Cup of Tea
  • A Hardy Air Jordan Boot Gets a Winter Glow-Up